Customizing and/or Editing your profile
When you join The Jump®, you will be prompted to create a profile and select your profile picture. Once that step has been completed, at any time you can further customize or edit your profile by tapping on the three bars in the top right corner of your Home page screen and selecting Edit Profile. You can then change your profile picture, add a bio and add a website. When you’re done, tap Save in the top right corner to preserve your changes.
Customizing your Feed
Locate Filter Feed in the middle of your Home page. You can select what you would like to display in your feed by tapping All (which is the default), Friends, or Groups. If you would like to customize your feed, tap + Custom Feed, give it a title, and select only the friends and groups that you would like to display. You can access additional feed settings from the Settings tab in the Filter Feed bar like the option to block selected keywords and turn off your Feeds.
Logging out
Tap on the three bars in the top right corner of your page. Then, select the Logout option from the Settings menu.
Friends list
To access your Friends list, tap on your Profile icon in the bottom-right corner of the app and tap Friends. This will bring you to the Friends page. Scroll down to reveal your Friends List.
Finding friends currently on The Jump®
From the Friends page, you can access People You May Know that are already on The Jump® or tap Find More of Your Friends to allow The JumpⓇ to search your contacts for current users.
Adding friends currently on The Jump®
Once you’ve found your friend, tap the +Friend button to add them. Once accepted, you’ll be friends, for real now!
Adding friends not yet on The Jump®
You can invite friends that are not yet on the app using the feature Invite Friends to The Jump at the top of the Friends page or the Home page. There are a variety of invite share options such as Email, Facebook, Messenger, Snapchat, Twitter and more.
Why create an organization profile?
It’s helpful to create an Organization profile, so that there is a dedicated administrator that’s responsible for a group or brand’s presence.
Example: Susan wants to set up a Group for her rec soccer team, the Aces, so she creates an Organization profile called the Aces. That way, when she shares schedule information within the Ace Group, it posts from the Aces profile and not her personal account.
The other advantage is that multiple people can be an Admin on an Organization profile, which is an easy way to share leadership responsibilities. Plus, if Susan leaves the team, she can assign a new admin and the Ace Group can live on.
Organization profile vs. a Group
Think of it this way: An Organization profile is the voice for a specific group of people. A Group is the place where that voice goes to hang out and interact with friends or fans.
Example: Susan creates an Organization profile for her soccer team, the Aces. She then creates an Aces team Group and invites all the players and coaches to join. That Group provides a place for everyone to chat, share photos, create events and more. As an administrator, Susan can post key information (game times, announcements, etc.) and it will appear as an official Aces post, rather than from her personal account.
Creating an organization profile
Tap on the three bars in the top right corner of your page to access your Settings menu. Select Create Organization Profile and Get Started. Give your profile a name. (This can’t be changed, so make sure you have it just like you want.) Select your organization profile picture.
Once those steps have been completed, at any time you can further customize or edit your organization profile by tapping on your Organization Profile icon in the bottom-right corner of the app. Next, select the Edit icon under your profile picture. You can then change your organization profile picture, add a bio or description of your organization, add a website link, and even add a background picture as well. When you’re done, tap Save in the top right corner to preserve your changes. Tap Save. Boom, your organization has a Profile!
Switching profiles
Hold down on your Profile icon in the bottom-right corner of the app. The Switch Profile tab will come up displaying any additional profiles linked to your account. Tap the profile that you would like to switch to. Alternatively, you can also tap the three bars on the top right corner of your screen to access the Settings menu, tap Switch Profile, then select from the available profiles that populate.
Note: If you are the administrator on more than one Organization profile, you can not switch from one Organization directly to another. You must return to your personal profile before switching to another Organization profile.
Adding admins
Once you’re in the desired Organization, tap on the three bars in the top right corner of your Organization Profile page, and tap Profile Admins. Select which friends you would like to make an Admin. Note: You must be friends with someone to make them an admin.